
Charged for a Good Sam renewal after you cancelled
Renewal charges after a cancel request show up on Trustpilot as recently as October 2026, and on ComplaintsBoard years before that.
What's going on
People say they called to cancel, got told only auto-renew could be stopped, and were charged anyway. One RV forum poster says cancelling close to renewal costs $50.
Several states, California among them, have auto-renewal laws. Those laws make companies offer an easy way to cancel and give clear notice before a renewal.
Real cases, in our words
Summaries of public complaints. Click through to read each one in full where it was posted.
- Jun 24, 2026 · TrustpilotRenewal charged after cancellation requests.
- Oct 11, 2026 · TrustpilotCard charged, no refund.
- Jul 29, 2022 · ComplaintsBoardRenewal charged without authorization, refund dispute.
- Date not shown · Forest River ForumsRep offered to stop auto-renew only; cancel near renewal costs $50.
- 2022 · ComplaintsBoardRenewal charged after calendared cancel date; told non-refundable.
What the terms say
ESP: renewable up to 18 model years/150,000 mi; membership cost at then-current rate; ESP may terminate if membership ends (https://www.goodsamesp.com/terms/). Membership auto-renew terms not found.
Before it happens to you
- Cancel in writing (email works) and keep the confirmation.
- If you're charged after that, dispute it with your card issuer and include the cancellation date.
- File with the BBB and your state attorney general, and name the auto-renewal law if your state has one.
If it already happened
- Cancel in writing, keep confirmation
- Chargeback citing cancellation date
- BBB and state AG (auto-renewal laws, e.g. CA)
Then put it on the Wall, and see more options on Fight back.
Related complaints

Refund cut, refused, or your membership cancelled on you
Members describe refunds cut after one use, refunds refused until they sent a demand letter, and "unlimited" plans cancelled for being used too much.

Surprise charges: late fees, TravelAssist billing, declined-then-charged
A smaller group of complaints is about money taken without warning: repeated late fees on the Good Sam credit card, monthly TravelAssist charges, and a $60 cancellation fee.